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Business Process Outsourcing
 

Building trusted partnerships

Clavib Inc. - Your trusted outsourcing partner

We at clavib believe in developing long term, trusted partnership with our clients. Our goal is to be a trusted partner for every client by delivering value to our client, serving as an extension of our client's business and delivering Service Excellence.

Clavib provides a full range of back-office and Transaction processing solutions from HR Services -payroll benefits administration, Financial and accounting service, Imaging Solutions. Some of the services we offer are Industry specific transaction processing services such as Application processing, Credit card processing, Loan processing etc.We offer a single-window approach to Clients who are more than often burdened with the task of dealing with multiple vendors.

We are spread across with world with offices in US, UK, Middle East, and India. Our Distributed delivery model takes advantage of our global reach to delivery quick and cost effective solutions to our clients.

Delivery Platform
Clavib's P3 Delivery Platform
Clavib P3 ( Process + People + Platform) delivery model ensures consistent and quality deliverables to its clients.

Process
Streamlined processes to ensure consistent quality and delivery. We have strong processes for:

Transition
Quality Control
Project Management
Recruiting and Training

People
We believe in recruiting the right kind of people for the job, those with Strong Domain skills

Commitment for Quality
Responsive to client needs.

A detailed training program including industry exposure, domain training, technical skills and other soft skills follows after recruitment.

Platform
Clavib have developed a

  • Highly secure
  • Robust and scalable application
  • Statement of art Security and networking solutions to deliver 24X7 Service to out clients. 100% redundancy is achieved by have a fail-over Center.

Non-Stop (24x7) Operations

Two fully functional delivery centers
Clavib fulfills its clients outsourcing requirements through one of two completely functional delivery centers. The two centers are such designed that either one is capable of taking the load of other in case of any natural disaster.

Complete redundancy in Infrastructure
Clavib has deployed state of art Telecom, Networking and computing platform with appropriate redundancy built-in, to ensure 24X7 operations.

Due to the critical nature of our data and services, we have well documented a Business Continuity plan. The Plan identifies the critical functions of Clavib and the resources required to support them. The Plan provides guidelines for ensuring that needed personnel and resources are available for appropriate disaster response and quick restoration of services.

Securities and Privacy
Clavib is the extremely sensitive to the Security and privacy needs of the clients. We have deployed a complete security solution, which meets all of the clients' physical security and e-security requirements. Some of the features include:

Physical security and privacy

  • Separate Physical Service Bureau space for each client
  • Service Bureau Access restricted by Access Cards
  • Confidentiality agreements signed with each employee

E-security

  • Secure transmission of data over Internet using VPN or dedicated connectivity
  • Secure access to data on LAN using file encryption
  • Restricted access to data on Servers
  • Data protected against intrusion by using 2 layers of firewalls to provide DMZ zone

Service Offering

HR Services
Clavib provides comprehensive HR solution to our clients. Our service bereau is organized into specialized teams, these teams contain resources that have thorough knowledge of geography (country, state) specific HR policies and regulatory & compliance practices. The services include

  • Payroll Processing
  • Employee Benefits Administration
  • Travel Expense Management
  • Employee Self-Service
  • Employee Records/Data Management

Financial and Accounting
Our process based approach, comprehensive understanding of region specific regulatory and compliance issues and leveraging the robust infrastructure, Clavib provides total Financial & Accounting Outsourcing Solution to its clients across the world. The services include

  • Loans Processing
  • Application Processing
  • Transaction Processing
  • General Ledger
  • Accounts Payable
  • Accounts Receivable

Imaging Solutions
Utilizing its state of art infrastructure and software Clavib provide flexible, cost effective and powerful Imaging and document management solutions. The services include Data Entry

  • Data entry
  • Content Validation
  • Document Digitization
  • Document tagging and indexing
  • Content Database creation/storage
  • Content Retrieval
 
 
 
 
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